On 7-18-17, at 6:30 am, I woke to find my 9 yr old dog, Loki, having trouble walking. I helped him outside where he pooped normally. He then laid down. I carried him into the house. He seemed like his abdomen was hurting him. I tried reaching my vet, but they do not open until 9. I searched several local vets and found one that was open and would take Loki as soon as I got there. I immediately rushed him to Fountain Creek Veterinary Clinic.

It was close to 8:30 am when we arrived. Loki was breathing heavily, his gums were grey, but he was responsive. As soon as we walked in, they took us in the back. The tech put Loki on oxygen. His color was coming back and his breathing was getting better. Loki started to lift his head and tried to stand up a couple times. Dr. James Graf came in about 5 minutes later. He set his lunch down next to Loki on the table. He lifted his eyelid and checked his gums, commenting that he was pale. The tech said he had pinked up a lot on the oxygen. Dr. Graf listened to his heart briefly and pinched his toes with forceps. In less than 2 minutes with Loki, Dr. Graf then said Loki had a myoencardio infarction. He told us that he could run all the tests but that Loki had blown a clot and it had traveled to his spine. He suggested that we should just put him down, as that is what he would do if it were his dog. I began to cry and said how I had just lost my other dog in November. He told me that I was going to learn that life just isn't fair. DorrisWedding teal color pieces for formal occasion

They then moved us to room 4 because it's a bigger room. They took Loki off of the oxygen. At this point, I spoke with my vet. She wanted X-rays done. We requested X-rays. They took 30 minutes to get him back to do the X-rays. This entire time, no one was doing anything to help Loki--no IV, no oxygen, no nothing. By the time they brought him back from X-rays, I could see it was too late. I told them to just give him the shot.

Patty Graf tried getting him the shot but it was too late. During all this, James Graf came in, very obviously irritated, and showed us Loki's X-rays. He had a tumor in his abdomen. He then started talking rudely of our vet. He also started describing in detail how Loki had suffered in front of my 11 and 9 yr old children. I told him he needed to stop speaking that way in front of my children. He then turned to my husband and continued with his ranting. My husband told him to stop, that we love our vet, that we at least wanted to try to do something to save our beloved dog. He left the room at this point. Patty Graf expressed her sympathies to us for losing our pet. She also apologized for James Graf coming off so harsh.

I feel Loki did not receive the standard of emergency care that he deserved. James Graf showed no sympathy and did not seem to care about us or our dog. He did not try to stabilize Loki to give us a chance to make a decision for him or say proper goodbyes. He decided that putting Loki down was the best thing and gave us no other options.

On 7-25-17 Fountain Creek Veterinary Clinic refused to release medical records for Loki to my vet. My husband went to get them and they refused to give them to him as well. It was said that it is their policy that the Dr Graf has to sign off on all medical records released.